Open Source + Hosted

# Connect Zendesk
to AI in 2 Clicks

The complete Zendesk MCP server. 156 tools covering tickets, users, and automations. No setup. No OAuth headaches. Just connect and automate.

Join the Waitlist Watch Demo

Trusted by 5,000+ support teams

## See It In Action

Watch how AI transforms your support workflow

Tickets
Users
Analytics

## Setting up Zendesk + AI
shouldn't take a week

Drowning in ticket queues

AI triages and prioritizes automatically

Slow first response times

Instant AI-drafted replies

Context switching constantly

AI surfaces relevant ticket history

Full API Coverage

## Everything you need

Full Zendesk API access through one simple connection

### Ticket Management

Create, update, resolve tickets. Full CRUD on your queue.

### User & Org Data

Access customer history, tags, and organization details.

### Automations

Trigger macros, update fields, route tickets intelligently.

### Analytics

Pull satisfaction scores, response times, agent performance.

+ 150 more endpoints including:

Views Macros Groups SLAs Triggers Brands Help Center
Coming Soon

## Join the Waitlist

Be the first to know when we launch. Early access + exclusive perks for waitlist members.

Name *
Phone *
Email

### You're on the list!

We'll reach out as soon as we're ready for you.

We respect your privacy. No spam, ever.

Open Source

## Self-host if you want.
We won't stop you.

The entire MCP server is open source. Run it yourself, modify it, contribute back. The hosted version just saves you the hassle.

View on GitHub
Terminal

    $ git clone github.com/zendesk-connect/mcp
    $ cd mcp && npm install
    $ npm run build
    $ node dist/server.js

    ✓ Zendesk MCP Server running
    ✓ 156 tools loaded
    Listening on stdio...

## Frequently asked questions

What is MCP?

MCP (Model Context Protocol) is a standard for connecting AI assistants to external tools and data. It's supported by Claude, and lets AI actually take actions in your systems — not just chat about them.

Do I need to install anything?

For the hosted version, no. Just connect your Zendesk account via OAuth and add the MCP endpoint to your AI client (Claude Desktop, etc.). If you self-host, you'll need Node.js.

Is my data secure?

Yes. We use OAuth 2.0 and never store your Zendesk API keys. Tokens are encrypted at rest and in transit. You can revoke access anytime from your Zendesk settings.

Can I use this with GPT or other AI models?

MCP is currently best supported by Claude (Anthropic). GPT can use it via custom implementations. As MCP adoption grows, more clients will support it natively.

## Ready to AI-power your Zendesk?

Join thousands of support teams already automating with Zendesk Connect.

Join the Waitlist Book a Demo
Join Waitlist