{ "name": "Intercom", "slug": "intercom", "tagline": "AI-Power Your Intercom in 2 Clicks", "metaDescription": "Connect Intercom to any AI model with MCPEngage. Manage conversations, contacts, and articles through natural conversation.", "badgeText": "Now Available — Connect Intercom + AI", "heroSubtitle": "MCPEngage connects Intercom to any AI model via MCP.
Reply to messages, update contacts, and search help docs — all through conversation.", "urlBarPath": "intercom", "chatPlaceholder": "Ask about your Intercom conversations...", "toolCount": "52", "installPlatformName": "Intercom", "installToolCount": "52", "sidebarIcons": [ {"icon": "message-square", "label": "Chat"}, {"icon": "message-circle", "label": "Messages"}, {"icon": "users", "label": "Contacts"}, {"icon": "book-open", "label": "Articles"} ], "rightPanel": { "tab1Label": "Conversations", "tab1Icon": "message-circle", "tab1Count": "47", "tab2Label": "Contacts", "tab2Icon": "user", "cards": [ { "title": "Enterprise upgrade question", "subtitle": "Sarah Johnson • Acme Corp", "badge": "Open", "badgeColor": "green", "tags": [ {"text": "High Value", "bg": "bg-brand-500/15", "color": "text-brand-400"}, {"text": "Sales", "bg": "bg-zinc-800", "color": "text-zinc-400"} ] }, { "title": "Login issue with SSO", "subtitle": "Mike Chen • TechFlow Inc", "badge": "Waiting", "badgeColor": "yellow", "tags": [ {"text": "Urgent", "bg": "bg-brand-500/15", "color": "text-brand-400"}, {"text": "Support", "bg": "bg-zinc-800", "color": "text-zinc-400"} ] }, { "title": "Feature request: API docs", "subtitle": "Alex Martinez • DevStudio", "badge": "Snoozed", "badgeColor": "blue", "tags": [ {"text": "Product", "bg": "bg-brand-500/15", "color": "text-brand-400"}, {"text": "Feedback", "bg": "bg-zinc-800", "color": "text-zinc-400"} ] } ] }, "stats": [ {"value": 52, "suffix": "+", "label": "Intercom Tools"}, {"prefix": "$", "value": 0, "label": "Setup Cost"}, {"value": 2, "suffix": "min", "label": "Install Time"}, {"display": "24/7", "label": "AI Support"} ], "terminalLines": [ {"text": "$ npx mcpengage init", "color": "text-white", "delay": 0}, {"text": "", "color": "", "delay": 600}, {"text": "? Select your platform: Intercom", "color": "text-cyan-400", "delay": 1200}, {"text": "", "color": "", "delay": 1600}, {"text": " Connecting to Intercom API...", "color": "text-zinc-500", "delay": 2000}, {"text": "✓ Connected to Intercom API", "color": "text-green-400", "delay": 3000}, {"text": "✓ 52 tools loaded", "color": "text-green-400", "delay": 3600}, {"text": "✓ Ready! Ask your AI anything about Intercom", "color": "text-green-400", "delay": 4200} ], "beforeItems": [ {"title": "Inbox overload", "desc": "Support team drowning in 200+ conversations daily, can't prioritize high-value leads"}, {"title": "Slow response times", "desc": "Switching between Intercom, CRM, and help docs means 5+ minute response delays"}, {"title": "Lost context", "desc": "Can't quickly see customer history, past conversations, or deal status mid-chat"}, {"title": "Manual tagging", "desc": "Reps spend hours tagging conversations and updating contact attributes"} ], "afterItems": [ {"title": "Smart inbox triage", "desc": "AI auto-prioritizes high-value conversations and surfaces urgent issues instantly"}, {"title": "Instant context", "desc": "\"Show me everything about this customer\" — full history, deals, and docs in one query"}, {"title": "One-touch replies", "desc": "\"Reply with shipping policy\" — AI pulls help article and drafts personalized response"}, {"title": "Auto-enrichment", "desc": "Conversations auto-tagged, contacts auto-updated, and sentiment tracked in real-time"} ], "painPointsHeadline": "Your Support Team Is
Overwhelmed", "painPointsSubHeadline": "Intercom has all the conversations, but your team can't keep up.", "painPoints": [ {"icon": "inbox", "title": "Inbox Chaos", "desc": "200+ daily conversations, no way to prioritize. High-value leads wait hours while reps answer low-priority questions. Revenue slips through the cracks."}, {"icon": "clock", "title": "Context Switching", "desc": "Every conversation requires opening 5+ tabs: CRM for deal data, help docs for answers, Slack for team input. Average response time: 6+ minutes."}, {"icon": "tag", "title": "Manual Busywork", "desc": "Tagging conversations, updating contact attributes, and logging follow-ups takes 30% of your team's time. They hate it, so data quality suffers."} ], "howItWorksHeadline": "Three Steps to
AI-Powered Support", "howItWorks": [ {"title": "Connect Your Intercom", "desc": "Paste your Intercom access token. MCPEngage discovers all conversations, contacts, articles, and tags — building 52+ tools automatically. No code, no configuration."}, {"title": "Ask in Plain English", "desc": "\"Show me all open sales conversations.\" \"What's the contact info for Acme Corp?\" \"Reply with our refund policy.\" Your AI understands and acts."}, {"title": "Automate Your Workflow", "desc": "Set up recurring tasks: auto-tag conversations by sentiment, route high-value leads to sales, generate daily inbox reports, and sync contact data to your CRM."} ], "featuresHeadline": "Everything to
Supercharge Intercom", "featuresSubtext": "52+ Intercom tools accessible through one natural-language interface.", "features": [ {"icon": "message-circle", "title": "Conversation Intelligence", "desc": "Search, filter, and reply to conversations. \"Show me all open sales conversations from this week with response pending.\""}, {"icon": "users", "title": "Contact Management", "desc": "Instant access to full contact profiles, company data, and conversation history. \"Who are our top 10 customers by MRR?\""}, {"icon": "book-open", "title": "Help Center Search", "desc": "Natural language search across all help articles. \"Find our shipping policy for international orders.\""}, {"icon": "tag", "title": "Smart Tagging", "desc": "Auto-tag conversations based on content, sentiment, and urgency. \"Tag all refund requests from the past week.\""}, {"icon": "zap", "title": "Automated Routing", "desc": "Route conversations to the right team based on context. \"Send all enterprise questions to the sales team.\""}, {"icon": "trending-up", "title": "Analytics & Reports", "desc": "Generate inbox performance reports on demand. \"What's our average first response time this month?\""} ], "faq": [ {"q": "What is MCP?", "a": "MCP (Model Context Protocol) is an open standard created by Anthropic that lets AI models securely connect to external tools and data sources. Think of it as a USB port for AI — MCPEngage uses MCP to give your AI real-time read/write access to Intercom."}, {"q": "How does it connect to Intercom?", "a": "You provide an Intercom access token (generated in your Intercom settings under Developer Hub > Access Tokens). MCPEngage uses the Intercom API to create 52+ tools covering conversations, contacts, articles, and more. Your credentials are encrypted and never stored on our servers."}, {"q": "Will it send messages on my behalf?", "a": "Only if you explicitly instruct it to. MCPEngage can draft replies for review or auto-send based on your rules. All messages are logged in Intercom's activity feed, and you can set read-only mode if preferred."}, {"q": "Can it integrate with our CRM?", "a": "Yes! You can connect multiple platforms simultaneously. Sync Intercom conversations to HubSpot, Salesforce, or any other MCP-enabled CRM in your stack. \"When a sales conversation closes, create a deal in HubSpot.\""}, {"q": "How much does it cost?", "a": "MCPEngage is free during the beta period. After launch, pricing starts at $29/month per platform connection. Enterprise plans with custom integrations and priority support are available on request."}, {"q": "Can I use it with other platforms?", "a": "Yes! MCPEngage supports 66+ platforms including Zendesk, Front, Slack, HubSpot, Salesforce, and many more. Each platform gets its own MCP server with platform-specific tools. Connect as many as you need."} ], "chatMessages": [ {"type": "user", "text": "Show me all open sales conversations from today"}, {"type": "ai", "text": "Found 8 open sales conversations:", "embed": "
Open Sales Conversations
8 total
💼
Enterprise upgrade pricing
Sarah Johnson · Acme Corp · 23 min ago
HOT LEAD
🤝
Demo request for team plan
Mike Chen · TechFlow · 1 hour ago
QUALIFIED
📊
Custom contract question
Alex Martinez · DevStudio · 3 hours ago
FOLLOW UP
"}, {"type": "user", "text": "Reply to Sarah Johnson with our enterprise pricing and schedule a call for next Tuesday"}, {"type": "ai", "text": "Draft reply ready for your review:", "embed": "
Reply Ready
Hi Sarah,

Thanks for your interest in our Enterprise plan! Our pricing starts at $499/month for up to 50 users with annual billing.

I'd love to walk you through the features and discuss your specific needs. I have availability on Tuesday, January 21st at 2:00 PM EST. Does that work for you?

Looking forward to connecting!
✓ Calendar invite scheduled for Tue Jan 21, 2:00 PM EST
"} ], "ctaHeadline": "Start Automating Intercom
Today", "ctaSubtext": "Join thousands of teams using MCPEngage to supercharge their customer support." }