MCPEngage connects FieldEdge to any AI model via MCP.
Manage work orders, dispatch techs, and handle customers — all through conversation.
Scheduled 2:00 PM • Tech: Mike Chen
Completed 11:30 AM • Tech: Sarah Lee
Dispatch chaos
Emergency call comes in — check tech availability, customer history, parts inventory across 4 screens
Manual scheduling
Drag-drop work orders to techs, call to confirm, email customer, update status — 15 minutes per job
Invoice delays
Tech finishes job — you manually create invoice, email customer, track payment, update books
Customer confusion
"When did we last service this HVAC?" — dig through work order history, notes, and invoices
Smart dispatch
"Assign emergency HVAC to nearest available tech" — AI checks skills, location, schedule, dispatches instantly
One-command scheduling
"Schedule Mike for the Johnson job tomorrow at 2pm" — calendar updated, customer notified, parts reserved
Auto-invoicing
"Create invoice for the Acme job and send it" — invoice generated from work order, emailed in seconds
Instant customer intel
"Show me Johnson's service history" — full timeline with work orders, invoices, equipment, and notes
FieldEdge tracks jobs, but your dispatchers drown in manual scheduling and customer calls.
Emergency calls come in constantly. You're manually checking tech availability, skills, location, and parts inventory. Every dispatch takes 10 minutes while the customer waits.
You're juggling 20 techs across 50 jobs per day. Route optimization, skill matching, and priority handling are all manual. Techs get sent to the wrong jobs constantly.
Customer calls asking about their last service. You're switching between work orders, invoices, equipment records, and notes. By the time you answer, they're frustrated.
Paste your FieldEdge API credentials from account settings. MCPEngage discovers all work orders, customers, techs, and inventory — building 47+ tools automatically. No code required.
"Who's available for emergency HVAC?" "Show me today's invoices." "Reschedule Mike's 3pm job." Your AI understands field service like a veteran dispatcher.
Set up workflows: auto-dispatch jobs, optimize routes, send customer updates, generate invoices, track parts, and flag overdue payments — all running 24/7.
47+ FieldEdge tools accessible through one natural-language interface.
Create, assign, update, and complete work orders through conversation. "Show me all open emergency jobs."
AI-powered tech assignment based on skills, location, availability, and priority. "Assign nearest tech to this job."
Access service history, equipment details, payment records, and notes. "Pull up Johnson's account."
Route planning, time slot management, and conflict resolution. "Optimize Mike's route for tomorrow."
Auto-generate invoices from completed work orders and track payments. "Invoice all completed jobs today."
Monitor parts, check availability, and reserve stock for jobs. "Do we have the part for this HVAC job?"
Join thousands of field service businesses using MCPEngage to supercharge their FieldEdge workflows.
We'll notify you as soon as MCPEngage for FieldEdge is ready.
Free during beta. No credit card required.