The complete Zendesk MCP server. Tickets, users, and automations — all AI-accessible. 156 tools ready to automate.
Watch AI work with your Zendesk data in real-time
Drowning in ticket queues
AI triages and prioritizes automatically
Slow first response times
Instant AI-drafted replies
Context switching constantly
AI surfaces relevant ticket history
Full Zendesk API access through one simple connection
Create, update, resolve tickets. Full CRUD on your queue.
Access customer history, tags, and organization details.
Trigger macros, update fields, route tickets intelligently.
Pull satisfaction scores, response times, agent performance.
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The entire MCP server is open source. Run it yourself, modify it, contribute back. The hosted version just saves you the hassle.
View on GitHubMCP (Model Context Protocol) is a standard for connecting AI assistants to external tools and data. It's supported by Claude, and lets AI actually take actions in your systems — not just chat about them.
For the hosted version, no. Just connect your Zendesk account via OAuth and add the MCP endpoint to your AI client (Claude Desktop, etc.). If you self-host, you'll need Node.js.
Yes. We use OAuth 2.0 and never store your Zendesk API keys. Tokens are encrypted at rest and in transit. You can revoke access anytime from your Zendesk settings.
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