The complete Help Scout MCP server. Conversations, docs, and beacons. 54 tools ready to automate.
Watch AI work with your Help Scout data in real-time
Repetitive support queries
AI drafts from your docs
No customer context
Full history at a glance
Manual ticket routing
AI assigns intelligently
Full Help Scout API access through one simple connection
Handle emails, chats, and messages unified.
Search and surface knowledge base articles.
Access history, properties, and context.
Automate tagging, assignment, and responses.
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The entire MCP server is open source. Run it yourself, modify it, contribute back. The hosted version just saves you the hassle.
View on GitHubMCP (Model Context Protocol) is a standard for connecting AI assistants to external tools and data. It's supported by Claude, and lets AI actually take actions in your systems — not just chat about them.
For the hosted version, no. Just connect your Help Scout account via OAuth and add the MCP endpoint to your AI client (Claude Desktop, etc.). If you self-host, you'll need Node.js.
Yes. We use OAuth 2.0 and never store your Help Scout API keys. Tokens are encrypted at rest and in transit. You can revoke access anytime from your Help Scout settings.
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