Open Source + Hosted

# Connect Help Scout
to AI in 2 Clicks

The complete Help Scout MCP server. 54 tools for conversations, docs, and workflows. No setup. No OAuth headaches. Just connect and support.

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+50

Trusted by 200+ support teams

## See It In Action

Watch how AI transforms your support workflow

Conversations
Docs
Workflows

## Setting up Help Scout + AI
shouldn't take a week

### Repetitive support queries

Same questions, every day. Copy-paste answers get stale fast.

AI drafts from your docs

### No customer context

Who is this person? What happened before? Time wasted searching.

Full history at a glance

### Manual ticket routing

Tickets land in the wrong queue. Customers wait. CSAT drops.

AI assigns intelligently

Full API Coverage

## Everything you need

Full Help Scout API access through one simple connection

### Conversation Management

Handle emails, chats, and messages — all unified in one place.

### Docs

Search and surface knowledge base articles automatically.

### Customer Profiles

Access history, properties, and context for every customer.

### Workflows

Automate tagging, assignment, and responses effortlessly.

+ 50 more endpoints including:

Mailboxes Tags Saved Replies Webhooks Teams Users Reports Beacons
Coming Soon

## Join the Waitlist

Be the first to know when we launch. Early access + exclusive perks for waitlist members.

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We'll reach out as soon as we're ready for you.

We respect your privacy. No spam, ever.

Open Source

## Self-host if you want.
We won't stop you.

The entire MCP server is open source. Run it yourself, modify it, contribute back. The hosted version just saves you the hassle.

View on GitHub
Terminal

    $ git clone https://github.com/BusyBee3333/help-scout-mcp-2026-complete.git
    $ cd mcp && npm install
    $ npm run build
    $ node dist/server.js

    ✓ Help Scout MCP Server running
    ✓ 54 tools loaded
    Listening on stdio...

## Frequently asked questions

What is MCP?

MCP (Model Context Protocol) is a standard for connecting AI assistants to external tools and data. It's supported by Claude, and lets AI actually take actions in your systems — not just chat about them.

Do I need to install anything?

For the hosted version, no. Just connect your Help Scout account via OAuth and add the MCP endpoint to your AI client (Claude Desktop, etc.). If you self-host, you'll need Node.js.

Is my data secure?

Yes. We use OAuth 2.0 and never store your Help Scout API keys. Tokens are encrypted at rest and in transit. You can revoke access anytime from your Help Scout settings.

Can I use this with GPT or other AI models?

MCP is currently best supported by Claude (Anthropic). GPT can use it via custom implementations. As MCP adoption grows, more clients will support it natively.

## Ready to AI-power your Help Scout?

Join 200+ support teams already automating with Help Scout Connect.

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