Nicholai
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200 lines
6.5 KiB
Markdown
200 lines
6.5 KiB
Markdown
# User Personas for ooIDE
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## Table of Contents
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1. [Primary Personas](#primary-personas)
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2. [Journey Maps](#journey-maps)
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3. [Empathy Mapping](#empathy-mapping)
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4. [Pain Point Identification](#pain-point-identification)
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---
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## Primary Personas
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### 1. The Solo Developer
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**Profile**: Individual developer working on personal or freelance projects
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**Goals**:
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- Ship features faster with AI assistance
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- Learn best practices from agent guidance
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- Reduce context-switching between tools
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**Frustrations**:
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- MCP configuration overhead
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- Losing context between sessions
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- AI responses that don't understand their codebase
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**Delights**:
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- Agent remembers previous conversations
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- Code suggestions that match project style
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- Feeling like a productive team of one
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---
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### 2. The Tech Lead
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**Profile**: Senior developer coordinating work across team members
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**Goals**:
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- Maintain architectural consistency
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- Onboard new team members efficiently
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- Track progress across multiple workstreams
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**Frustrations**:
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- Misaligned implementations
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- Repeated explanations of patterns
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- Difficulty seeing team progress at glance
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**Delights**:
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- Agents enforce established patterns
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- Visual representation of team activity
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- Shared memory that persists across sessions
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---
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### 3. The New User
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**Profile**: First-time user exploring ooIDE capabilities
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**Goals**:
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- Understand what the tool can do
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- Complete first successful interaction
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- Build confidence with AI collaboration
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**Frustrations**:
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- Overwhelming features on first load
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- Unclear where to start
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- Fear of "breaking something"
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**Delights**:
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- Guided onboarding experience
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- Quick wins within first 5 minutes
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- Discovery of unexpected capabilities
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---
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### 4. The Product Builder
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**Profile**: Non-technical or semi-technical user building products
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**Goals**:
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- Translate ideas into working features
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- Understand technical tradeoffs
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- Communicate effectively with agents
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**Frustrations**:
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- Technical jargon without explanation
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- Not knowing what to ask for
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- Losing track of project decisions
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**Delights**:
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- Agents speak in accessible language
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- Visual representation of progress
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- Decision history explains "why"
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---
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## Journey Maps
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### First Session Journey
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```
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Discovery → Installation → First Launch → Orientation → First Interaction → First Win → Return
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│ │ │ │ │ │ │
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▼ ▼ ▼ ▼ ▼ ▼ ▼
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"What is "How do I "Where do I "Who are "Did that "It works!" "I want to
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this?" set up?" start?" these agents?" work?" continue"
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```
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**Critical Moments**:
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- First Launch: Must not overwhelm
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- First Interaction: Must feel responsive
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- First Win: Must happen within 5 minutes
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### Returning User Journey
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```
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Return → Context Recall → Continue Work → Hit Blocker → Get Help → Resolve → Ship
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│ │ │ │ │ │ │
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▼ ▼ ▼ ▼ ▼ ▼ ▼
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"Where "Oh, it "Let me "This isn't "Can Mary "That "Done!"
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was I?" remembers!" continue" working" help?" worked!"
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```
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**Critical Moments**:
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- Context Recall: Memory must be visible
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- Hit Blocker: Help must be accessible
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- Resolve: Solution must feel earned
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---
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## Empathy Mapping
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### Template for Each Persona
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```
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╭─────────────────────────────────╮
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│ THINKS │
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│ What occupies their mind? │
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│ What worries them? │
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│ What aspirations do they have? │
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├─────────────────────────────────┤
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╭────┤ SEES ├────╮
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│ │ What does their environment │ │
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│ │ look like? What do they │ │
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│ │ observe others doing? │ │
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├────┼─────────────────────────────────┼────┤
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│ │ DOES │ │
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│ │ What actions do they take? │ │
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│ │ What behaviors can we observe? │ │
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├────┼─────────────────────────────────┼────┤
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│ │ FEELS │ │
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│ │ What emotions drive them? │ │
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│ │ What fears hold them back? │ │
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╰────┴─────────────────────────────────┴────╯
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```
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### Empathy Questions for Feature Ideation
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1. "If I were [persona], how would this make me feel?"
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2. "What would [persona] expect to happen next?"
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3. "What might confuse [persona] about this?"
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4. "How would [persona] describe this to a friend?"
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5. "What would make [persona] want to come back?"
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---
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## Pain Point Identification
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### Pain Point Categories
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| Category | Description | Signal Phrases |
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|----------|-------------|----------------|
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| **Process** | Workflow inefficiencies | "Too many steps", "Why can't I just..." |
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| **Knowledge** | Missing information | "Where do I find...", "I don't know how to..." |
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| **Technical** | System limitations | "It doesn't work when...", "I wish it could..." |
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| **Emotional** | Frustration/anxiety | "I'm worried about...", "It's stressful when..." |
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### Severity Assessment
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**Critical (Blocks completion)**
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- User cannot complete primary task
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- No workaround exists
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- Causes data loss or errors
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**Major (Causes significant friction)**
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- User must find workaround
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- Multiple steps for simple action
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- Creates confusion or errors
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**Minor (Annoyance)**
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- User notices but continues
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- Cosmetic or preference issue
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- Improvement would be nice
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### Converting Pain Points to Features
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```
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Pain Point → Root Cause → Solution Options → Delight Opportunity
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│ │ │ │
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▼ ▼ ▼ ▼
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"I can't Multiple 1. Unify in one Add personality
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find where locations 2. Better search to search results
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things are" for info 3. Contextual nav with agent hints
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```
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